Service Management
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Call Center | Service Desk | |
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Assess and monitor the performance of your Call Center: Incoming Calls, Abandon %, Average Talk Time., Peak Hours...
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Analyze the efficiency of your teams and agents. Challenge your ability to close cases. Manage your daily activity and monitor your backlog.
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8 attributes | 10 attributes | |
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18 KPIs | 10 KPIs | |
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7 pages | 9 pages | |
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More info on Call Center |
More info on Service Desk |
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CreateCall CenterDashboard | CreateService DeskDashboard |
Travel Management
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Business Travel (Air) | Business Travel (Hotel) | |
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Travel Management: Get a complete understanding of your Business Travel (Air) Expenses: Total Air Spend, Average Ticket Price, Online Adoption Rate, Lowest Fare Available, Travelers Behavior...
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Travel Management: Get a complete understanding of your Business Travels (Hotel) Expenses: Total Booking Volume, Average Room Price, Online Adoption Rate, Lowest Rate Available, Travelers Behavior...
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14 attributes | 14 attributes | |
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15 KPIs | 18 KPIs | |
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9 pages | 8 pages | |
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More info on Business Travel (Air) |
More info on Business Travel (Hotel) |
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CreateBusiness Travel (Air)Dashboard | CreateBusiness Travel (Hotel)Dashboard |
Project Management
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PMO | ||
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What are the projects at risk? How to better involve resources? Ensure your project portfolio is progressing according to plans.
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11 attributes | ||
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7 KPIs | ||
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4 pages | ||
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More info on PMO |
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CreatePMODashboard |
Risk & Compliance
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Risk Register | ||
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Identify and manage risks your are facing in your organization. Use the risk register to keep track for of them. Get an overview of the Status and ERM Type of your risks.
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10 attributes | ||
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6 KPIs | ||
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3 pages | ||
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More info on Risk Register |
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CreateRisk RegisterDashboard |