LinPack comes with General Services dashboards templates in following domains:
Service Management
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Call Center | Service Desk | |
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Assess and monitor the performance of your Call Center: Incoming Calls, Abandon %, Average Talk Time., Peak Hours...
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Analyze the efficiency of your teams and agents. Challenge your ability to close cases. Manage your daily activity and monitor your backlog.
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8 attributes | 10 attributes | |
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18 KPIs | 10 KPIs | |
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7 pages | 9 pages | |
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More info on Call Center |
More info on Service Desk |
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CreateCall CenterDashboard | CreateService DeskDashboard |
Travel Management
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Business Travel (Air) | Business Travel (Hotel) | |
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Travel Management: Get a complete understanding of your Business Travel (Air) Expenses: Total Air Spend, Average Ticket Price, Online Adoption Rate, Lowest Fare Available, Travelers Behavior...
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Travel Management: Get a complete understanding of your Business Travels (Hotel) Expenses: Total Booking Volume, Average Room Price, Online Adoption Rate, Lowest Rate Available, Travelers Behavior...
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14 attributes | 14 attributes | |
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15 KPIs | 18 KPIs | |
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9 pages | 8 pages | |
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More info on Business Travel (Air) |
More info on Business Travel (Hotel) |
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CreateBusiness Travel (Air)Dashboard | CreateBusiness Travel (Hotel)Dashboard |
Project Management
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PMO | ||
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What are the projects at risk? How to better involve resources? Ensure your project portfolio is progressing according to plans.
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11 attributes | ||
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7 KPIs | ||
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4 pages | ||
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More info on PMO |
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CreatePMODashboard |