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unfold fold Template
Data Visualization ServiceNow
unfold fold Description
ServiceNow (Incidents / Requests):Analyze the efficiency of your teams and agents. Challenge your ability to close cases. Manage your daily activity and monitor your backlog.
unfold fold Required attributes
11 attributes
  • Case #
  • Case Description
  • Case Type
  • Open Date
  • Close Date
  • Case Category
  • Case Priority
  • User: Caller or Requestor
  • State
  • Assigned To
  • Assignment Group
unfold fold KPIs
12 KPIs
unfold fold Dashboard pages
9 pages
unfold fold More information
More info on
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