Answered Calls per Agent [Call Center]
KPI Answered Calls per Agent
Description Number of answered calls per Agent
Calculation Total Answered CallsDivided byNb of Agents
KPI Color
Variance Color
Format Number
Positive Values "
Negative Values ✔ "
Other Call Center KPIs
Other Packs
74 Dashboard Templates
- Predefined (and customizable) KPIs
- Predefined DataViz
▶ Transverse Functions
▶ Specific to a Business Sector
▶ Specific to a Data Source
▶ TRIAL Templates
Custom Dashboard
- Define your own KPIs
- Pick-up the DataViz you prefer