Avg Wait Time [Call Center]

KPI Avg Wait Time

Description Average Call Wait Time in seconds

Calculation Average of[Wait Time (s)]

KPI Colorred_green_diverging_10_0

Variance Colororange_blue_diverging_10_0

Format Number

Positive Values 🕑 #,##0 s

Negative Values (🕑 #,##0 s)

Other Packs