Incoming Calls per Agent [Call Center]

KPI Incoming Calls per Agent

Description Number of incoming calls per Agent

Calculation Total Incoming CallsDivided byNb of Agents

KPI Colorblue_10_0

Variance Colororange_blue_diverging_10_0

Format Number

Positive Values 📱 #,##0

Negative Values (📱 #,##0)

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