/uploads/galerie/000165/Telco Cockpit W.PNG /uploads/galerie/000165/Telco Cockpit D.PNG
10 required attributes
  • dateCall Date Time
  • stringCall Direction
  • stringPhone Type
  • stringNetwork
  • stringLast Cell Tower
  • stringDropped Reason
  • numericHandovers
  • numericDropped Call
  • numericConversation Time (min)
  • numericSetup Time (s)
10 KPIs
  • Total Calls
  • Dropped Calls
  • Avg Setup Time (s)
  • Avg Conversation Time (min)
  • Total Handovers
  • Avg Handovers
  • Drop Calls: Avg Conversation Time (min)
  • Nb of Cell Towers
  • Dropped Calls %
  • Calls per Cell Tower

Detailed presentation of the TELCO dashboard

Your TELCO dashboard will contain 10 KPIs

  • Total CallsTotal number of calls
  • Dropped CallsTotal number of dropped calls
  • Avg Setup Time (s)Average call setup time (in seconds)
  • Avg Conversation Time (min)Average call conversation time (in minutes)
  • Total HandoversTotal number of call handovers
  • Avg HandoversAverage number of handovers per call
  • Drop Calls: Avg Conversation Time (min)Average dropped call conversation time (in minutes)
  • Nb of Cell TowersTotal number of cell towers
  • Dropped Calls %Share of dropped calls
  • Calls per Cell TowerAverage number of calls per cell tower

and 10 dashboard pages

Home

Telco Home

Telco Home
Telco HomeTelco Home
Get a Home Page for your Telco dashboard

Cockpit

Telco Cockpit

Telco Cockpit
Telco CockpitTelco Cockpit
Get instant overview on your Telco KPIs: Nb of Calls, Dropped Calls &, Setup time...

Telco Dropped Calls

Telco Dropped Calls
Telco Dropped CallsTelco Dropped Calls
Get full understanding of Dropped Calls

Telco Top KPIs Evolution

Telco Top KPIs Evolution
Telco Top KPIs EvolutionTelco Top KPIs Evolution
Visualize how your Telco KPIs are evolving (Month-to-Date, Year-to-Date)

Telco Top KPIs Overview

Telco Top KPIs Overview
Telco Top KPIs OverviewTelco Top KPIs Overview
Get a transversal view on your top 6 Telco KPIs, split by the dimension of your choice

Behavioral Analytics

Telco Seasonality Analysis

Telco Seasonality Analysis
Telco Seasonality AnalysisTelco Seasonality Analysis
Quickly identify seasonality patterns in your Telco dashboard. You can select any KPI you like, across multiple time level of details.

Trends Analysis

Telco Trends Analysis

Telco Trends Analysis
Telco Trends AnalysisTelco Trends Analysis
Visualize the evolution of any of your Telco KPIs: Trends, Performance & Year over Year

Distribution Analysis

Telco Segmentation Analysis

Telco Segmentation Analysis
Telco Segmentation AnalysisTelco Segmentation Analysis
Visualize the value of any of your Telco KPIs, split by the dimension you selected (market share analysis)

Telco Pareto Analysis

Telco Pareto Analysis
Telco Pareto AnalysisTelco Pareto Analysis
Perform a Pareto Analysis on any of your Telco KPIs: the 80/20 rule.

Telco KPI Performance

Telco KPI Performance
Telco KPI PerformanceTelco KPI Performance
Visualize the overall performance of any of your Telco KPIs: what is the performance, how does this performance evolve, who contributes to this performance

Creating your TELCO dashboard Step-by-Step

You want to get a clear understanding on your Telco results? You want to build a Tableau dashboard to better understand your Telco data?

Using LinPack-for-Tableau.com, you can generate an eye-catching, fit-for-purpose Tableau Dashboard on your Telco data in less than 5 minutes!

1st STEP: Create the initial Tableau workbook file

Create a Tableau workbook in which you map your Telco data (whether it comes from: ERP, database, Excel, CSV file...)

You must retrieve at least the following attributes (it is ok if the names don't match, and it is better to add additional attributes to analyze):

  • date
    Call Date Time Date-Time of the call
  • string
    Call Direction Call Direction: "InBound", "Outbound"
  • string
    Phone Type Phone model, Phone type, Phone Manufacturer...
  • string
    Network Network: "3G", "4G"...
  • string
    Last Cell Tower Last Cell Tower
  • string
    Dropped Reason Call Drop Reason
  • numeric
    Handovers Number of handovers during the call
  • numeric
    Dropped Call 1 if the call dropped, else 0
  • numeric
    Conversation Time (min) Duration of the conversation (in minutes)
  • numeric
    Setup Time (s) Duration of the setup (in seconds)

2nd STEP: Upload your Tableau workbook file

On LinPack-for-Tableau.com, select 'create dashboard from template: Telco' and upload your Tableau workbook (note: your data is NOT uploaded).

3rd STEP: Map your attributes

Map the attributes of your workbook on the attributes of the template.

Finally, click 'Confirm & Download'... and your Telco dashboard is already downloading :-)

Open the Tableau workbook file you received, it will automatically reconnect to your data sources.

Your Telco dashboard is now ready to be used or customized!


Just give it a try here :-)

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